Customer Information
Last updated September 30, 2026.
DivaglamKreation offers digital products delivered through Gumroad and limited-batch physical products paid for through GoDaddy Payments. These policies explain what customers can expect.
Digital journals and reset packs are delivered by Gumroad to the email address used at checkout. Customers are responsible for entering a working email address and saving their downloaded files.
Digital files are for the purchaser's personal use only. They may be printed for personal use, but may not be resold, shared, redistributed, or used commercially without written permission.
Digital purchases are generally final because the files are delivered immediately. If you are charged twice, receive the wrong file, or cannot access your purchase, please contact DivaglamKreation so we can review the issue and help. Refunds will be provided where required by applicable law.
For a physical item that arrives damaged, defective, or incorrect, email within seven days of delivery with the order details and clear photographs of the item and packaging. Eligible concerns will be reviewed for an appropriate resolution, which may include a replacement, store credit, or refund.
Full details on returns, cancellations, and refunds are in our Return & Refund Policy.
Physical products are limited-batch items fulfilled by DivaglamKreation. Shipping details and any applicable charges are shown during checkout or communicated with the order confirmation. Delivery estimates are not guarantees and may be affected by the carrier, weather, or holidays.
Customers are responsible for providing a complete and accurate shipping address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
DivaglamKreation uses customer information only as needed to provide products, fulfill orders, answer support requests, and send requested Glowlist updates. Checkout providers such as Gumroad and GoDaddy Payments process payment and order information under their own privacy practices.
DivaglamKreation does not sell customer contact information. Customers may unsubscribe from marketing messages using the link included in those messages.
Website content, product designs, writing, graphics, and the DivaglamKreation brand are protected creative work. Visitors may browse and purchase for personal use but may not copy, republish, scrape, reproduce, or commercially exploit the content without written permission.
Product colors may appear slightly different across screens and printed materials. DivaglamKreation may update products, prices, availability, and these policies as the shop grows.
Questions?
Email order and policy questions to divaglamkreation@gmail.com.
Contact Customer Care